Contact Us

We have a great customer service team which are happy to help you with any queries you may have. Whether you’re thinking about buying an alarm, or you are an existing customer, contact us now.

Please fill in our contact form below and one of our friendly Independent Living Consultants will get back to you.

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Phone Line Opening Times

Existing Customers: 0800 112 3201

Sales Enquiries: 0800 061 4501


Monday: 9:30 am - 5:00 pm

Tuesday: 9:30 am - 5:00 pm

Wednesday: 9:30 am - 5:00 pm

Thursday: 9:30 am - 5:00 pm

Friday: 9:30 am - 5:00 pm

For out of hours emergencies, and out of hours enquiries about purchasing a new alarm, please use the Contact Form above or email us at [email protected]. Emails are monitored periodically out of hours.

Other Info

Company Registration Number: 08724082

Read our Returns & Refunds Policy Procedure here.

View our Privacy policy here.

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SureSafe is the leading provider of personal alarms within the UK.

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Call us on 0800 061 4501
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