Knowledge & Resources

We’re here to help you or your loved one live independently for longer.

Our trained Independent Living Specialists are happy to help you with any questions you have - whether you’re thinking about getting a personal alarm or you’re an existing customer.

Here you’ll find the user guides for all of our personal alarms, useful blogs and tailored advice for you, your loved ones and healthcare professionals.

Lifestyle blog

These blogs have been written especially with you and your loved one in mind. From helpful lifestyle tips to articles on how to manage your wellbeing and stay active, there's sure to be something for you. Our personal alarms are designed to help you keep doing the things that you love and here you'll find a little bit of inspiration to help with that.

Read all posts
Elderly Woman Holding Her Head
22 Apr 2024 Falls

Managing Fainting in the Elderly

What actually causes fainting in the elderly? And how can the risks be mitigated for older people? We answer all your questions in our simple guide.
Elderly Man and Young Woman Using a Laptop
17 Apr 2024 Tips & Advice

How to Claim Attendance Allowance

Who is eligible for this benefit, and how can you claim it? We dive into the ins and outs of Attendance Allowance.
Elderly Couple Moving Home
15 Apr 2024 Elderly Care

Moving Elderly People from One Care Home to Another

We discuss points to consider when you’re leaving one care home to go into another, including permission, costs and preparation.

User guides

Our personal alarms are easy to set up and using them couldn't be simpler. That's why we're helping thousands of people live in their homes independently for longer. Here you'll find user guides for our full range of alarms. Each booklet has clear step by step instructions and is available to read, download or print should you ever need it.

See all user guides
6 Family Monitored

'New' SureSafeGO Family Monitored Alarm

Guardian Base unit 2

SureSafe Guardian Plus (2023)

Guardian Base unit 2

SureSafe Guardian App Guide (2023)

Suresafe personal alarms reviews

You’re in safe hands, but don’t just take our word for it

4.8/5 stars on reviews.io

Daryl contacted me promptly after I made an initial enquiry online and was extremely helpful. The personal alarm is for our mum and we had a number of questions. Daryl answered all our questions and nothing was too much trouble. He was very helpful and understanding. The alarm has all the functions we need - automatic fall detection, 24/7 monitoring, can use it out and about, wear it as a watch. It will give us so much peace of mind as we don't live near mum. Thank you SureSafe Alarms!

C Gargin
26 seconds ago

My latest purchase was expedited promptly and was in perfect condition....a ideal accessory for my wristband alarm

Roger Street
11 hours ago

Quick and very easy service to use

Paul
1 day ago

They were friendly and very efficient. I was set up to receive the service very quickly and have had the pendant around my neck ever since. it makes me feel a bit safer!

DCM
2 days ago

Darryl was great from the first call. Watch arrived, easy to set up. All working, feel at ease now.

Tracey McCarthy
2 days ago

From the outset with my initial enquiry handled by Darrell, the next day delivery service and the online assistance post purchase over a weekend, the service has been amazing and faultless. Would 100% recommend this company.

Philip Pleydell-Pearce
3 days ago

The staff were very helpful

Lees
4 days ago

I was worried that it was going to be a complicated process to set up a new alarm, but it all went very smoothly, and the staff were extremely helpful and patient when I had to contact them.

Pam
6 days ago

Superb service provided throughout the enquiry and purchase process as well as follow up. Product arrived the day after purchase and the app is a great benefit for family and friends. Would highly recommend this company and their services.

Philip
1 week ago

Fast prompt delivery, easy to set up and so far easy to use, gives peace of mind leaving my Mum alone.

Toise Tucker
1 week ago
Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

Not sure which personal alarm is right for you?

Talk to a friendly UK based advisor to help you make the right choice.

Request a Call
We're always here to help

SureSafe is the leading provider of personal alarms within the UK.

Phone
Call us on 0800 061 4501
Email
Email us Send a message