How it works

Join the thousands of people, with personal alarms, enjoying their independence and giving their families peace of mind.

SureSafe Medic Handing SureSafeGO to Man Thinking Illustration

How do personal alarms work?

All alarms work in a very similar way. You'll be able to find one to suit your lifestyle and circumstances. No matter which alarm you choose to purchase it works following the 4 simple steps below.

1

Discover Your Freedom

Once you have purchased your SureSafe personal alarm online, it will be delivered to your door and is easy to install. You are now ready to wear in confidence knowing you are in safe hands.

SureSafe Man with SureSafeGO Walking Dog Illustration
2

Immediate Assistance

In need of help? Simply press the button to talk to one of our trained Response Centre Operators or connect to a nominated contact. If you fall and you are not able to press the help button, our alarms with built-in fall detectors will call for help for you.

SureSafe Customer Services at Computer Illustration
3

Rescue & Recovery

We get you the right help, whatever your needs. This could be an ambulance, a carer or loved one, the gas board or police.

If you are taken ill and unable to de-activate the alarm, our trained team will take steps to get someone to you. No alarm goes unanswered!

SureSafe Doctor with Senior Woman with SureSafeGO and Daughter Illustration
4

Reassurance

You can be assured that the right people are in the right place and always ready to help. We exist to give you 24/7 peace of mind.

SureSafe Woman Gardening Illustration

Discover the right alarm for you

We have alarms to suit all circumstances, from those for people who stay home to those to suit people who like to get out. Alarms that need landlines and alarms that use mobile signals. Take a look at our best alarms.

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SureSafeGO

Mobile GPS tracker alarm. Be safe anywhere, either 24/7 Monitored or Family Monitored
  • At home or on the go Fully Mobile: Use at Home or on the Go
  • SureSafe Falling Icon Coloured In Automatic Fall Detection with a Fall Alarm
  • Map GPS icon GPS Tracking
from £149.95
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FallSafe

Wrist worn personal alarm that can detect a fall and get you or a loved one the help they need.
  • SureSafe Falling Icon Coloured In Automatic Fall Detection with a Fall Alarm
  • SureSafe Touch Screen Press One-touch Personal Alarm
  • Home icon Helping People Stay in their Homes Longer
from £124.95
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Fall Alert

Neck worn personal alarm that can detect a fall and call for help.
  • SureSafe Falling Icon Coloured In Automatic Fall Detection with a Fall Alarm
  • SureSafe Touch Screen Press One-touch Personal Alarm
  • Response Centre Links to a Trained Response Centre Operator with the Touch of a Button
from £124.95
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SureSafe 24/7 Connect

Monitored personal alarm system giving 24/7/365 days peace of mind.
  • SureSafe Touch Screen Press One-touch Personal Alarm
  • Response Centre Links to a Trained Response Centre Operator with the Touch of a Button
  • Around The Clock Monitoring Around the Clock Monitoring
from £45.00
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TalkSafe

Personal Alarm with a talking pendant and 24/7 Monitoring.
  • SureSafe Go coloured in Talking Personal Alarm Pendant
  • SureSafe Touch Screen Press One-touch Personal Alarm
  • Response Centre Links to a Trained Response Centre Operator with the Touch of a Button
from £199.95
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SureSafe Personal Alarm

Calls friends or family when triggered, with no monthly fees
  • Call Family Friends Call Family and Friends with the Touch of a Button
  • SureSafe Touch Screen Press One-touch Personal Alarm
  • Monthly Fee icon No Monthly Fees
from £89.95
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Suresafe personal alarms reviews

Don't just take our word for it

Read some of the great reviews we've received recently from people across the UK who are enjoying the freedom a personal alarm brings

Our great rating

This is a great service. Needed to locate my relative who was MIA and the pendant pinpointed his location.

Thank you SureSafe !

Andrew Group 14
3 days ago

We have used SureSafe for at least 3 yrs as an emergency response alarm system for my elderly mother. The system is brilliant and the staff are so helpful. Nothing is too much trouble. I can highly recommend SureSafe.

Anonymous Group 14
8 days ago
Angela is always great to deal with sorting everything to give us peace of mind and the emergency team on the end of the phone are very patient when my father activates his alarm by mistake
J Wright Group 14
8 days ago
Brilliant response
Gladys Watts Group 14
9 days ago
The Suresafe alarm is working well although (thank goodness) it has not had to be used in an emergency situation yet. I had a problem setting up the alarm that I had bought for an elderly relative. The help that I received from the help line was nothing short of excellent. The person dealing with my call went to great pains and set up the device for me! And he ensured that the alarm was working properly before he rang off. Terrific service.
Richard Edwards Group 14
17 days ago
Easy to renew and so far seem very good
David Lamb Group 14
18 days ago
I was amazed at how good my experience was with Safesure and can highly recommend them. I rang to ask questions and ordered on the phone. The alarm arrived the next day and was very simple to install and operate. I am confident in it and reassured that it will assist in the safety of my parents in old age.
Paul Hassal Group 14
19 days ago
All good 5 Star
Anonymous Group 14
23 days ago
The alarm works brilliantly and was easy to set up.
Nigel Oakes Group 14
25 days ago
Excellent product, excellent service.
Joan Barton Group 14
27 days ago
Group 32
Group 32
Man Wearing SureSafe Go Personal Alarm Outside

Helping People Stay in their Homes Longer

Our personal alarms help you maintain your independence. We’re here to help when you need us. Should you have a fall, suddenly feel unwell or be concerned about any unwanted callers, you have our team on hand to get you the help you need. We can put you in touch with the emergency services, a loved one, friend or a neighbour and advise you on what to do until they arrive.
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SureSafe Couple Walking Woman with FallSafe

Staying Safe When Out and About

Our personal alarms give peace of mind that help will be on hand if you or a loved one should need it. For those who like to get ‘out and about’ we offer fully mobile personal alarms with GPS tracking. Our customers can be helped at the touch of a button even when they are away from home.
Woman personal alarm wristband

Personal Alarms that Call Friends or Family

Our friends and family monitoring option means that your alarm can call the people you chose whenever you need them. With no monthly fees, our personal alarms make sure that you can reach friends or family when you need help.
SureSafe Woman with FallSafe Gardening

Help on Hand at all Times

Our UK based team are always on hand when you need help or reassurance. They can put you in touch with the help and support you need, that might mean calling a family member, an ambulance, the police, fire brigade or a range of other services. You never have to worry about ‘bothering’ us, we are always here and always happy to help.
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Peace of mind for you and your family

SureSafe is the leading provider of personal alarms within the UK.

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We're always here to help

SureSafe is the leading provider of personal alarms within the UK.

Call us on 0800 112 3201
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