How it works

Join the thousands of people, with personal alarms, enjoying their independence and giving their families peace of mind.

SureSafe Medic Handing SureSafeGO to Man Thinking Illustration

How do personal alarms work?

All alarms work in a very similar way. You'll be able to find one to suit your lifestyle and curcumstances. No matter which alarm you choose to purchase it works following the 4 simple steps below.

1

Discover Your Freedom

Once you have purchased your SureSafe personal alarm online, it will be delivered to your door and is easy to install. You are now ready to wear in confidence knowing you are in safe hands.

SureSafe Man with SureSafeGO Walking Dog Illustration
2

Immediate Assistance

In need of help? Simply press the button to talk to one of our trained Response Centre Operators or connect to a nominated contact. If you fall and you are not able to press the help button, our alarms with built-in fall detectors will call for help for you.

SureSafe Customer Services at Computer Illustration
3

Rescue & Recovery

We get you the right help, whatever your needs. This could be an ambulance, a carer or loved one, the gas board or police.

If you are taken ill and unable to de-activate the alarm, our trained team will take steps to get someone to you. No alarm goes unanswered!

SureSafe Doctor with Senior Woman with SureSafeGO and Daughter Illustration
4

Reassurance

You can be assured that the right people are in the right place and always ready to help. We exist to give you 24/7 peace of mind.

SureSafe Woman Gardening Illustration

Discover the right alarm for you

We have alarms to suit all circumstances, from those for people who stay home to those to suit people who like to get out. Alarms that need landlines and alarms that use mobile signals. Take a look at our best alarms.

SureSafeGO Cradle 3

SureSafeGO

Mobile GPS tracker alarm. Be safe anywhere, either 24/7 Monitored or Family Monitored
  • Map GPS icon Fully Mobile: Use at Home or on the Go
  • SureSafe Falling Icon Coloured In Automatic Fall Detection
  • Map GPS icon GPS Tracking
from £149.95
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SureSafe FallSafe

FallSafe

Wrist worn personal alarm that can detect a fall and get you or a loved one the help they need.
  • SureSafe Falling Icon Coloured In Automatic Fall Detection
  • SureSafe Touch Screen Press One-touch Personal Alarm
  • Home icon Helping People Stay in their Homes Longer
from £124.95
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SureSafe FallAlert in Hand

Fall Alert

Neck worn personal alarm that can detect a fall and call for help.
  • SureSafe Falling Icon Coloured In Automatic Fall Detection
  • SureSafe Touch Screen Press One-touch Personal Alarm
  • SureSafe Touch Screen Press Links to a Trained Response Centre Operator with the Touch of a Button
from £124.95
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24 7 connect listing

SureSafe 24/7 Connect

Monitored personal alarm system giving 24/7/365 days peace of mind.
  • SureSafe Touch Screen Press One-touch Personal Alarm
  • SureSafe Touch Screen Press Links to a Trained Response Centre Operator with the Touch of a Button
  • Around The Clock Monitoring Around the Clock Monitoring
from £45.00
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TalkSafe Talking Pendant

TalkSafe

Personal Alarm with a talking pendant and 24/7 Monitoring.
  • SureSafe Go coloured in Talking Pendant
  • SureSafe Touch Screen Press One-touch Personal Alarm
  • SureSafe Touch Screen Press Links to a Trained Response Centre Operator with the Touch of a Button
from £199.95
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SureSafe Personal Alarm 1

SureSafe Personal Alarm

Calls friends or family when triggered, with no monthly fees
  • SureSafe Touch Screen Press Call Family and Friends with the Touch of a Button
  • SureSafe Touch Screen Press One-touch Personal Alarm
  • Monthly Fee icon No Monthly Fees
from £89.95
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Reviews care hand

Don't just take our word for it

Read some of the great reviews we've received recently from people across the UK who are enjoying the freedom a personal alarm brings

Our great rating
Absolutely brilliant product and company and I cannot praise them highly enough. We bought the alarm when my father stumbled and fell into the bath one night and was unable to get out himself. As he still liked to go shopping we bought the alarm with the SIM card and the automatic fall detection. The staff at SureSafe were amazing about getting us set up with the right product, the whole process was so simple from start to finish. In all their dealings with us, SureSafe were incredibly friendly and highly professional. Dad was a bit reluctant to use the alarm at first as he once pressed it while asleep and the emergency services were soon there. They were fine about it and said they would rather be called out once too often than not enough. After that, he felt more at ease and really did wear it all the time. The automatic fall detection was brilliant. When he finally did fall and broke his arm, the ambulance crew was there in no time and called me to let me know what was happening. Before he finally entered a care home, this alarm gave me me so much peace of mind that my father was able to stay in his own home and that I could be sure he would not be lying injured without anyone finding him. Very reasonably priced too.
Christine Group 14
14 days ago
The SureSafe system that we purchased for use by my Mother not only gave us peace of mind, but also allowed my Mother to live in her home for longer than would have been possible otherwise. The system was easy to install and on the occasions that it had to be used it provided a very effective, efficient and reassuring service, with staff being supportive on all occasions and implementing the required action very efficiently. I would like to thank all at Suresafe for the service and the fantastic way it was implemented. Very many thanks.
Paul Group 14
1 month ago
The product arrived very quickly. It was very easy to buy. I now feel I have peace of mind. I would definitely recommend you to a friend, I wish all businesses/ companies had the same excellent service as SureSafe Alarms
Judith Group 14
3 months ago
Excellent service. Would recommend.
Tracy Group 14
3 months ago
This alarm provides a bit more peace of mind all round; the unit itself is very sleek and the pendant is easy to wear and difficult to set off accidently with the easy press cover in place - a really good job all round, thank you so much.
Anonymous Group 14
3 months ago
Alarm quickly delivered and service set up. Very effective and secure service providing great peace of mind.
Dr Johnson Group 14
3 months ago
Great product and service. The whole family has peace of mind now.
Anonymous Group 14
4 months ago
From start to finish, Suresafe have been marvellous not just in the transaction and advice process but as importantly in the After Sales service which has been nothing short of remarkable and compassionate. Without exception, all to whom I have spoken at Suresafe have provided kind and considerate care. As a carer of someone with dementia, I sought a very simple product that has since proved it's worth many times over. Great Company, great people. I now have peace of mind and thank them for all they have done.
Mr Darbyshire Group 14
4 months ago
Simply order online by answering a few questions about the type of cover you require and delivery was next day , very simple to set up .
Lilian Group 14
4 months ago
Excellent customer service by Daniel Westhead. Daniel really went "the extra mile" when dealing with a request by me to "top up" my Mum's suresafe alarm. I had quoted an incorrect number of the device and he checked these details ,not once but twice, before proceeding with my request. As we have two alarms this was very much appreciated. It saved me having to pay out twice. I can not express my gratitude enough. In this day and age I really feel that he went out of his way to help. Well done.
Jane Group 14
4 months ago
Group 32
Group 32
Man Wearing SureSafe Go Personal Alarm Outside

Helping People Stay in their Homes Longer

Our alarms help you maintain your independence. We’re here to help when you need us. Should you have a fall, suddenly feel unwell or be concerned about any unwanted callers, you have our team on hand to get you the help you need. We can put you in touch with the emergency services, a loved one, friend or a neighbour and advise you on what to do until they arrive.
Independent living Arrow
SureSafe Couple Walking Woman with FallSafe

Staying Safe When Out and About

Our personal alarms give peace of mind that help will be on hand if you or a loved one should need it. For those who like to get ‘out and about’ we offer fully mobile personal alarms with GPS tracking. Our customers can be helped at the touch of a button even when they are away from home.
Woman personal alarm wristband

Personal Alarms that Call Friends or Family

Our friends and family monitoring option means that your alarm can call the people you chose whenever you need them. With no monthly fees, our personal alarms make sure that you can reach friends or family when you need help.
SureSafe Woman with FallSafe Gardening

Help on Hand at all Times

Our UK based team are always on hand when you need help or reassurance. They can put you in touch with the help and support you need, that might mean calling a family member, an ambulance, the police, fire brigade or a range of other services. You never have to worry about ‘bothering’ us, we are always here and always happy to help.
Sure Safe Woman with Baby and Daughter Illustration Footer Left Sure Safe Man on Bicycle Illustration Footer Right

Peace of mind for you and your family

SureSafe is the leading provider of personal alarms within the UK.

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We're always here to help

SureSafe is the leading provider of personal alarms within the UK.

Call us on 0800 112 3201
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