How Do Personal Alarms Work?

Join the thousands of people, with personal alarms, enjoying their independence and giving their families peace of mind.

SureSafe Medic Handing SureSafeGO to Man Thinking Illustration

How personal alarms work

A personal alarm works by featuring a distinctive SOS button. When you press the button, it will trigger a call either to your nominated contacts or to a SureSafe operator, depending on which service you choose. You can the get the help you need. You can wear a personal alarm on your wrist or around your neck as a pendant.

Personal alarms are not all the same. Some have different features to others. Before you buy a personal alarm, we recommend you choose one with the features that suit your lifestyle.

The features include:

We are the leading provider of alarms. You can feel confident that you are in safe hands if you choose SureSafe. Our two United Kingdom based monitoring centres currently keep over 170,000 people living safely and independently. We are rated ‘EXCELLENT’ on reviews.io with a 4.8 out of 5 star average. You can buy a personal alarm online today with fast, free delivery.

Do personal alarms work?

Yes, they do, because they get you the help you need quickly, and at the touch of a button. Wearing the alarm means it is always with you, unlike a mobile phone which is often left on a table or a kitchen unit.

When you fall ill or have a fall, minutes matter. The faster you can get medical assistance the better. If you are treated quickly for an illness such as a heart attack or a stroke you have a better chance of survival.

After a fall, you might also suffer from hypothermia from a cold floor, or dehydration if you’re left immobile for hours.

Wearing a personal alarm also means you don’t have to worry about having your mobile phone close to hand. You wear the alarm so pressing the SOS button is easy to do.

Our alarms are comfortable to wear. They are lightweight and discreet. You can even wear them in the bath or shower.

Most Popular Personal Alarms

We have alarms to suit all circumstances, from those for people who stay home to those to suit people who like to get out. Alarms that need landlines and alarms that use mobile signals. Take a look at our best alarms.

6 Family Monitored v2

SureSafeGO Pendant + Family Monitoring

Mobile GPS tracker alarm. Be safe anywhere, Family monitored with fall detection, talking pendant and family app.
  • At home or on the go Fully Mobile
  • Fall icon Automatic Fall Detection
  • Map GPS icon GPS Tracking
from £179.95
View Details
Fall Safe 640px

FallSafe

Wrist worn fall detector alarm that can detect a fall and get you or a loved one the help they need.
  • Home icon Helping People Stay in their Homes Longer
  • Shower proof icon Showerproof
  • Ringing Telephone Icon Uses Landline
from £195.00
View Details
Sure Safe 24 7 Connect 640px

SureSafe 24/7 Connect

Monitored alarm system for the elderly giving 24/7/365 days peace of mind.
  • Bath proof icon Bath & Showerproof
  • Wristworn icon Available as a Wristband or a Pendant
  • Fall icon Add Fall Detection (Additional Purchase Required)
from £165.00
View Details

Why use a personal alarm?

People without personal alarms are vulnerable if they are alone. Using a personal alarm gives you confidence because you know that should you feel ill or have a fall, help is at hand. It means you can go about your daily life with peace of mind.

If you suffer from a stroke or have a fall you may not be conscious, unable to speak or unable to reach for your phone. Wearing a personal alarm means you don’t have to worry about having your mobile phone close to hand. You wear the alarm so pressing the SOS button is easy to do whether you can speak or not.

How to use a personal alarm

Personal alarms are designed to be easy to use. All you have to do to get help is press the SOS button. One button, one press, it’s that simple. An SOS button is easier to use than a telephone keypad, especially if you have trembling hands or rheumatism.

Buy your personal alarm with fast free delivery today. All of our alarms come with plain English, easy to follow user guides that explain how to use a personal alarm.

If you have any questions about what features you need, or how to use a personal alarm, you can phone us on 0800 112 3201 or you can email us your questions at [email protected].

Suresafe personal alarms reviews

Don't just take our word for it

Read some of the great reviews we've received recently from people across the UK who are enjoying the freedom a personal alarm brings

Our great rating

Easy website to navigate and order was processed without any problems. Good email communication about order. Would recommend.

Anonymous Customer
2 days ago

Next day delivery, I had an issue with the alarm was told exactly what to do to make it work and it does.Peace of mind as I can now see everything she does all day and she knows someone will be alerted.

Julie T
2 days ago

Very good customer service and care support. The team immediately took within a minute to get back to me with a question. Alarm package was incredibly easy to install as well. Would highly recommend.

Roy Mahoney
3 days ago

Great product. Arrived quickly. Instructions in general need some improvement and a larger size print would also be beneficial. Works well once set up. Very pleased with the product. My mum loves it.

Martin
3 days ago

Delivery was quick and after I made a faux pas on the setup, Yvonne in customer support responded to my support email request almost immediately and resolved my problem faster than most companies acknowledge a request!

Truly impressive customer service.

Jim Brailey
4 days ago

Great fast service. Great product and very helpful staff willing to look after our needs. I highly recommend

Mark Anup Karlsson
6 days ago

We had a problem with the wristband device from the first fitting on my father's wrist, I rang the customer service department and spoke to a very helpful gentleman called Terry who ascertained we were in a low signal area which is why the device was struggling and he guided me through the process of swapping to a pendant which has a better ability to connect with signals.

Couldn't have asked for a better service all round.

Mrs Deborah Hardiment
6 days ago

We phoned up to speak to an adviser as we didn't want to order online. We were greeted by a lovely gentleman who helped us decide what we needed for my mum. He was super helpful and told us he could take our order over the phone immediately. Very pleasant, efficient and respectful. Thank you.

Jackie Hall
1 week ago

Had a few issues but after a couple of emails everything was sorted. A big thank you to Yvonne Taylor for her help.

Peter
1 week ago

Second alarm bought - this is the newer, techy version. Had a problem with the alarm but the customer service was pretty good, particularly Yvonne. My new alarm is fab (the early version too), it’s about the only one on the market currently that will call your phone. The app is clever. I’m probably a bit traditional- the early version of the alarm is simpler and very effective but the newer version is clever.

Pam
1 week ago

Who is a personal alarm for?

A personal alarm is the ideal device if you are older, frail or you are living with a condition that means you might need help if you feel ill.

According to the NHS 1 in 3 people over the age of 65 and half of the people aged 80 or more, will suffer from a fall within a 12-month period. If you are living with dementia, you might leave home without your keys or become confused about getting back home.

Rather than relying on the kindness of strangers isn’t it more reassuring to know that at the press of a button you can put a call through to a family member or one of our friendly operators?

Ready to purchase?

Buy your alarms now
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Not sure which personal alarm is right for you?

Talk to a friendly UK based advisor to help you make the right choice.

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SureSafe is the leading provider of personal alarms within the UK.

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Call us on 0800 061 4501
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