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We've 1000's of happy customers

Read some of the great things that people have to say about our service and the difference a SureSafe personal alarm has made to their lives.

Absolutely brilliant product and company and I cannot praise them highly enough. We bought the alarm when my father stumbled and fell into the bath one night and was unable to get out himself. As he still liked to go shopping we bought the alarm with the SIM card and the automatic fall detection. The staff at SureSafe were amazing about getting us set up with the right product, the whole process was so simple from start to finish. In all their dealings with us, SureSafe were incredibly friendly and highly professional. Dad was a bit reluctant to use the alarm at first as he once pressed it while asleep and the emergency services were soon there. They were fine about it and said they would rather be called out once too often than not enough. After that, he felt more at ease and really did wear it all the time. The automatic fall detection was brilliant. When he finally did fall and broke his arm, the ambulance crew was there in no time and called me to let me know what was happening. Before he finally entered a care home, this alarm gave me me so much peace of mind that my father was able to stay in his own home and that I could be sure he would not be lying injured without anyone finding him. Very reasonably priced too.
Christine Group 14
14 days ago
The SureSafe system that we purchased for use by my Mother not only gave us peace of mind, but also allowed my Mother to live in her home for longer than would have been possible otherwise. The system was easy to install and on the occasions that it had to be used it provided a very effective, efficient and reassuring service, with staff being supportive on all occasions and implementing the required action very efficiently. I would like to thank all at Suresafe for the service and the fantastic way it was implemented. Very many thanks.
Paul Group 14
1 month ago
The product arrived very quickly. It was very easy to buy. I now feel I have peace of mind. I would definitely recommend you to a friend, I wish all businesses/ companies had the same excellent service as SureSafe Alarms
Judith Group 14
3 months ago
Excellent service. Would recommend.
Tracy Group 14
3 months ago
This alarm provides a bit more peace of mind all round; the unit itself is very sleek and the pendant is easy to wear and difficult to set off accidently with the easy press cover in place - a really good job all round, thank you so much.
Anonymous Group 14
3 months ago
Alarm quickly delivered and service set up. Very effective and secure service providing great peace of mind.
Dr Johnson Group 14
3 months ago
Great product and service. The whole family has peace of mind now.
Anonymous Group 14
4 months ago
From start to finish, Suresafe have been marvellous not just in the transaction and advice process but as importantly in the After Sales service which has been nothing short of remarkable and compassionate. Without exception, all to whom I have spoken at Suresafe have provided kind and considerate care. As a carer of someone with dementia, I sought a very simple product that has since proved it's worth many times over. Great Company, great people. I now have peace of mind and thank them for all they have done.
Mr Darbyshire Group 14
4 months ago
Simply order online by answering a few questions about the type of cover you require and delivery was next day , very simple to set up .
Lilian Group 14
4 months ago
Excellent customer service by Daniel Westhead. Daniel really went "the extra mile" when dealing with a request by me to "top up" my Mum's suresafe alarm. I had quoted an incorrect number of the device and he checked these details ,not once but twice, before proceeding with my request. As we have two alarms this was very much appreciated. It saved me having to pay out twice. I can not express my gratitude enough. In this day and age I really feel that he went out of his way to help. Well done.
Jane Group 14
4 months ago
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